We have a professional and satisfactory sales service team. Before purchase the pre-sales service personnel can provide the customers with customized solutions. After purchase, all-round and high-quality support services will be provided by the after-sales service personnel. We also keep systematic checking and maintenance to the products on a regular basis, so that the performance and quality of the products can be always in the good condition.
After-sales service flow
Step 1 - To understand the machine malfunction
After the machine breaks down, the machine should be stopped and kept on site. Then call the after-sales service personnel and describe the situation of breakdown in details.
Step 2 - How to contact
1. Contact with the after-sales service personnel straightly.
2. Or dial the service hotline: 400-889-8833.
Step 3 - On-site inspection of machine
The company will arrange professional service personnel to the customer’s site to check and repair the machine.
Step 4 - Services completed
When faults remove, the machine will be in normal working condition after debugging.